All tickets and bookings made through FtsFlightticketservices.com are non-refundable after 24 hours of booking, except in the following circumstances:
Flight cancellations: If the airline cancels a flight, FtsFlightticketservices.com will work with the airline to provide customers with alternative travel arrangements or a full refund, depending on the customer’s preference.
Hotel cancellations: If the hotel cancels a reservation, FtsFlightticketservices.com will work with the hotel to provide customers with alternative accommodations or a full refund, depending on the customer’s preference.
Medical emergencies: If a customer is unable to travel due to a medical emergency, FtsFlightticketservices.com may offer a refund on a case-by-case basis, subject to proof of the medical emergency.
Death in the family: In the event of a death in the family, FtsFlightticketservices.com may offer a refund on a case-by-case basis, subject to proof of the death.
Natural disasters: If a customer is unable to travel due to a natural disaster, such as a hurricane or earthquake, FtsFlightticketservices.com may offer a refund on a case-by-case basis, subject to proof of the natural disaster.
Technical issues: In the event of technical issues with FtsFlightticketservices.com's website or booking system that result in an incorrect booking or charge, FtsFlightticketservices.com will provide a refund or correction of the error as soon as possible.
Customers must request a refund in writing by email or through FtsFlightticketservices.com's customer service portal. Refunds will be issued to the original form of payment within 14 business days of the refund request.
Please note that specific refund policies may vary by airline or hotel, and customers should always check the refund policy for their particular booking before making a reservation.